Privacy & Cookie Policy | Agnieszka Domańska

Privacy & Cookie Policy Agnes Domanska

Last updated: July 1, 2025

This Privacy & Cookie Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

We are committed to ensuring that your privacy is protected. www.agnesdomanska.com may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes. This policy complies with GDPR legislation.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Agnes Domanska, ICO registration number: ZB902465.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: United Kingdom
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Agnes Domanska, accessible from https://www.agnesdomanska.com/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

What we collect

While using our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Age (not date of birth)
Occasional phone number
Address, postcode (collected by Wix for payment processing only)
Session records (brief notes kept on iPhone, emailed to clients at the end of each session)

We provide Emotion Code, Body Code, Belief Code, Sanomentology and Quantum Healing sessions which are energy healing sessions. We are not medical doctors and do not diagnose medical conditions - we advise all clients to seek medical advice for health concerns.

We require this information to understand your needs and provide you with energetic healing services, and in particular for the following reasons:

To deliver your booked Emotion Code, Body Code, Belief Code, Sanomentology and Quantum Healing sessions
To create and send you session notes after each appointment
Internal record keeping
We may use the information to improve our services
Sending promotional emails about new services and offers to those who have separately opted in.

Usage Data

How we use the information we gather

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking and Cookies

We use Cookies to track the activity on Our Service and store certain information.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies.

Use of Your Personal Data

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contract - To deliver the energetic healing services you have booked and paid for (including session delivery, payment processing, and sending session notes)
Consent - To send you marketing emails (only if you have separately opted in to receive these communications)

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the energetic healing services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the services, including session notes and appointment confirmations, when necessary or reasonable for their implementation.
To provide You with marketing emails about new services, special offers and general information about other services we offer - only for those who have separately opted in to receive such information.
To manage Your requests: To attend and manage Your requests to Us.

We share your personal information only with trusted third-party service providers who help us deliver our services:

Wix - Website hosting and payment collection
Stripe - Secure payment processing
Gmail/Google - Email communications and cloud storage

These service providers are bound by strict data protection agreements and only process your data on our behalf to provide these essential services. We do not sell or share your personal information for marketing purposes with any other organizations.

We use social media platforms for marketing purposes only - all client communications are conducted via secure email.

Retention of Your Personal Data

The Company will retain your personal data for the following specific periods:

Contact details (name, age, email, phone): 2 years after your last session
Session notes: 1 year after the session date, then permanently deleted
Payment information: Processed by Wix/Stripe according to their retention policies for financial compliance
Marketing email data: Until you unsubscribe or 3 years of inactivity
Website usage data: 2 years for analytical purposes

After these periods, we securely delete your personal information unless we have a legal obligation to retain it longer (such as for tax purposes).

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by contacting Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

If you have any questions about this Privacy Policy, You can contact us:

By email: emotionalwellness5@gmail.com
By visiting this page on our website: https://www.agnesdomanska.com/contact
ICO registration number: ZB902465